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Email Marketing · Pricing Analysis

Klaviyo What You'll Really Pay

Klaviyo is the go-to email and SMS platform for e-commerce. Deep Shopify/WooCommerce integration, powerful segmentation, and predictive analytics—but premium pricing that scales steeply with your contact list.

Most Popular Plan
Email + SMS
$ 35.00 /mo
billed annually
251–500 contacts, 5,000 emails/mo, 1,250 SMS credits
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01 All Plans at a Glance

Prices shown for base tier. Costs increase with subscriber count.

Plan Monthly Annual Savings What You Get
01
Free Best for tiny stores just getting started with email marketing
$0/mo $0/mo 250 contacts, 500 emails/mo, 150 SMS credits
02
Email Best for small stores focused on email-only marketing
$20.00/mo $20.00/mo 251–500 contacts, 5,000 emails/mo, no SMS
03
Email + SMS Recommended Best for stores wanting both email and SMS channels
$35.00/mo $35.00/mo 251–500 contacts, 5,000 emails/mo, 1,250 SMS credits
04
Email (10K) Best for established stores with large customer databases
$175.00/mo $175.00/mo 10,000 contacts, 100,000 emails/mo
01

Free

Monthly $0/mo
Annual $0/mo
250 contacts, 500 emails/mo, 150 SMS credits
Best for tiny stores just getting started with email marketing
02

Email

Monthly $20.00/mo
Annual $20.00/mo
251–500 contacts, 5,000 emails/mo, no SMS
Best for small stores focused on email-only marketing
Recommended
03

Email + SMS

Monthly $35.00/mo
Annual $35.00/mo
251–500 contacts, 5,000 emails/mo, 1,250 SMS credits
Best for stores wanting both email and SMS channels
04

Email (10K)

Monthly $175.00/mo
Annual $175.00/mo
10,000 contacts, 100,000 emails/mo
Best for established stores with large customer databases

02 Hidden Costs &
Fine Print

What they don't put on the pricing page.

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Contact-based pricing scales steeply

Klaviyo's pricing jumps fast: $30/mo at 1K contacts, $100/mo at 5K, $175/mo at 10K, and $400+/mo at 25K contacts. It's among the most expensive per-contact.

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SMS credits cost extra

SMS isn't included in email-only plans. The Email + SMS plan includes credits, but additional SMS costs $0.01-0.015 per message in the US. International rates are higher.

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Free tier is very limited

Only 250 contacts and 500 emails/month. Most stores will outgrow this in weeks. There's no free tier above 250 contacts.

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Reviews feature costs more

Klaviyo Reviews (product reviews) is a separate add-on at $25/mo. It's not included in any email/SMS plan.

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No annual discount

Unlike most SaaS tools, Klaviyo doesn't offer annual billing discounts. You pay the same rate monthly or annually.

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CDP features require enterprise

Advanced customer data platform features, custom events, and data warehousing integrations require Enterprise plans with custom pricing.

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